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Care Lens ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your information is collected, used, and protected when you use the Care Lens app.
Care Lens is designed to support families by helping them organize information and understand patterns related to their child's care. We take privacy seriously and build our product with data protection as a priority.
1. Information We Collect
Information You Provide
When you use Care Lens, you may provide:
- Account information (email address)
- Child profile information (such as name, age, notes)
- Journal entries and observations
- Uploaded documents (reports, assessments, PDFs)
- Voice recordings (if you choose to use voice features)
Automatically Collected Information
We collect minimal technical data necessary to operate the app:
- Device type and operating system
- App usage data (crash reports, performance metrics)
We do not collect:
- Location data
- Contact lists
- Advertising identifiers
- Browsing history
2. How Your Data Is Used
Your data is used only to:
- Provide core app functionality
- Generate AI-powered insights based on your content
- Store and organize your information securely
- Improve app performance and reliability
AI & Language Model Usage
Care Lens uses AI to help analyze your entries and generate insights. This means:
- Only the content you choose to provide is processed
- AI is used solely to generate responses for you
- Your data is not used to train public AI models
- Your data is not shared or sold to third parties
AI processing is performed securely and only for your app experience.
3. Data Storage & Security
- All data is stored securely using industry-standard encryption
- Access is restricted to authorized systems only
- Sensitive data is never sold or shared
- We do not allow third parties to access your data for advertising
We take reasonable technical and organizational measures to protect your information.
4. Data Sharing
We do not sell, rent, or share your personal data.
Your data is shared only when:
- Required to provide app functionality (e.g., AI processing)
- Required by law
- You explicitly request it
5. Data Retention
You control your data.
- You may delete journal entries or documents at any time
- You may request account deletion
- Upon deletion, your data is permanently removed from our systems
6. Children's Privacy
Care Lens is designed for parents and caregivers, not for children to use directly.
We do not knowingly collect personal data from children without parental consent.
7. Your Rights
You have the right to:
- Access your data
- Correct your data
- Delete your data
- Request clarification on how your data is used
- We may update this Privacy Policy from time to time. If changes are made, we will update the date at the top of this page.